Coffin Options Australia respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, or place an order through Coffin Options Australia.
Personal information we collect
We may collect personal information that you provide to us, including your name, phone number, email address, delivery address, billing details, enquiry details, order information, and any message you send through our website or by email.
We may also collect basic technical information when you use our website, such as browser type, device information, IP address, pages visited, referral source, and cookie data.
How we use personal information
We use personal information to respond to enquiries, provide product information, process orders, arrange delivery support, manage customer service, improve our website, prevent fraud or misuse, comply with legal obligations, and communicate with you about Coffin Options Australia products and services.
Orders, payments and service providers
If you place an order or make a payment, relevant information may be handled by payment processors, website hosting providers, email providers, delivery partners, ecommerce systems, analytics services, or other service providers that help us operate the website and provide our services.
We only share personal information where it is reasonably necessary for our business operations, where you have consented, or where required or authorised by law.
Cookies and analytics
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, improve performance, and support ecommerce features. You can manage cookies through your browser settings, although some website features may not work properly if cookies are disabled.
How we protect information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No online transmission or storage system can be guaranteed to be completely secure, but we use practical measures to help protect information we hold.
Access, correction and deletion requests
You may contact us to request access to personal information we hold about you, ask us to correct information that is inaccurate or out of date, or ask us to delete information where we are no longer required to keep it.
Privacy questions and complaints
If you have a privacy question, request or complaint, please contact us using the details below. We will review your request and respond within a reasonable time.
Email: Optionsaus.Store@Gmail.Com
Phone: +(61) 425 785 785
Address: 2 Push-Pea Way, Cranbourne West, Melbourne 3977
Updates to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page.